Amazon Job Vacancies for Freshers

Amazon Job Vacancies for Freshers in Hyderabad

Amazon Job Vacancies for Freshers in Hyderabad from 27th July - 1st August 2015. Amazon Job Vacancies in Hyderabad for freshers as Customer Service Associate position. Any Graduate freshers are eligible to apply for this position. Openings For Freshers At Hyderabad Amazon. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

• Company Name : Amazon 
• Qualification : Any Graduate 
• Experience : 0 - 5 Years 
• Job Location : Hyderabad 
• Job Role : Customer Service Associate 
• Salary : 1,75,000 - 3,50,000 P.A. 
• Industry:  BPO / Call Centre / ITES 

Desired Skills:

• Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment 
• Ability to empathize with and prioritize customer needs 
• Demonstrable interpersonal skills with a diverse customer base 
• Demonstrable conflict resolution, negotiating, and de-escalation skills 
• Demonstrate ownership to resolve challenging customer issues, escalating when necessary 
• Ability to determine customer needs and provide appropriate solutions 
• Maintain regular and reliable attendance, including daily schedule as assigned 
• Flexible with working schedule; may be expected to work weekends, holidays and events 
• Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season 
• Problem Solving Skills 
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned 
• Ability to approach problems logically & rationally 
• Action oriented and self-disciplined 
• Organized and detail oriented 
• Ability to quickly & effectively prioritize work time in various departments to meet business need 
• Ability to maintain composure in highly escalated situations 
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service 
• Communication Skills: 
• Excellent communication skills (written and verbal) 
• Ability to communicate correctly and clearly with all customers 
• Excellent documentation skills 
• Good comprehension skills ability to clearly understand and state the issues customers present 
• Ability to concentrate follow customers issues without distraction to resolution 
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response 
• Work successfully in a team environment as well as independently

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