HCL Walk in interview for freshers as Trainee Software Developer in Chennai October 2014
About the Company: HCL Technologies Limited is an Indian global IT services company headquartered in Noida, Uttar Pradesh. It offers services including software consulting, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing
Website: http://www.hcl.com/
Job Title: Trainee Software Developer
Job Description:
2013/2014 B.tech/BE/BCA/BSc Physics, IT
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the bond as applicable
Willing to work in 24*7 environment
CTC: 1.80 LPA
Designation - Trainee
Responsibilities:
Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
Administer and provide User account provisioning & activities
Assign work orders / incidents to appropriate support teams and follow up until closure.
Route problems to internal 2nd and 3rd level IT support staff
Escalate complex problem to appropriate support specialists
Routine maintenance updates with other IT staff and business units
Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
Identify, evaluate and prioritize customer problems and escalations
Participate in on-going training and departmental development
Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Qualification: BE, B.Tech,BCA, B.Sc
Experiance : Freshers
Job Location : Chennai
Walk-in Date: 13th October 2014
Interview Timings: 9 AM - 11 AM
Interview Venue:
BS Abdur Rahman University
GST Road, Vandalur,
Chennai -600048.
Reference : http://www.allindiajobs.in/2014/10/hcl-walkin-drive-2013-2014-passout-freshers-chennai.html
